Shipping Policies

Shipping Policy:

Handling Time: We are known for being the fastest shipping ,motorcycle parts companies in North America. We do our best to ship out orders the same day they are placed, please allow 1-2 business days for all IN STOCK orders to be processed.

Inventory Levels: Warehouse inventory levels change rapidly due to order volume. We will notify you right away via email if your order contains any items that ahd misrepresented inventory levels during the time of purchase. If you have a deadline (trackday, service appointment, etc) we advise that you contact us directly to verify stock levels and transit time, for the items in question. 

Shipping Carriers: Motovation is partnered with Fedex and USPS as shipping carriers. Many levels of ground or expedited air shipping methods are available during checkout. For Overnight Saturday Delivery shipments, you must contact us directly, as this is not a service offered during online checkout.

Please Note: All shipping time estimates are referencing the actual carrier transit time and may only apply to the contiguous 48 US states.

Shipping Promotions: Shipping promotions, including any discounted or free shipping options apply to domestic shipments within the continental USA. We offer competitive shipping rates worldwide. Some oversized or unusually heavy orders/items may not be eligible for all shipping promotions, and will be communicated to you right away if your order contains these items. Orders that utilize shipping promotions, and are later returned, will receive a refund that does not include the cost of the original shipment.

Shipping Loss or Damage: Once the order leaves our warehouse we no longer have control of the package, and we recognize that shipping loss or damage is possible. For high value orders, we reserve the right to request a signature required option as well as shipping insurance from the shipping carrier in an attempt to ensure that you receive your order safely. We apologize if the addition of a required signature causes any inconvenience to you. If your order receives any damage during shipping, please take photos and contact the carrier right away. Claims are handled through the shipping carrier, but we are happy to assist with any claims process necessary.

Expedited Shipping: We offer several expedited shipping options (Overnight, 2nd Day, etc). These methods refer to transit time only, once the item leaves our warehouse. If you have ANY concerns with time frame, we always recommend that you contact us to ensure your items are in stock and ready to ship. Our order cut-off time for in stock orders to ship same day is 1pm central time. Orders placed after 1pm central time are not guaranteed to ship that day, and may leave our warehouse the next business day. Please note that expedited shipping only applies to orders that contain all in stock items.

International Shipping: Motovation ships worldwide on a daily basis. We are happy to assist customers from around the globe. Please note that some items are unable for global delivery based on manufacturers and distributor policies. Large items and bulk orders may require additional shipping charges, due to the fact that the actual shipping cost is not always accurate until the item is fully boxed with proper padding and protection. Actual shipping cost is not available until the full order is packed and ready to ship. We are NOT responsible for any additional customs fees or handling charges that are charged by the recipients local location. These fees are between the customer and the local government or transit company. We do not collect any international customs, duties, or fees.

Please note: We are a FACTORY DIRECT importer, with every brand we officially distribute. Potential factory production delays may occur outside of our control. We will do our best to mitigate any deviance in the estimated wait times provided on our website. Our "estimated wait times" on any items that are out of stock, are intended to be as accurate as possible.